Job Title: Shift Manager
Employer: RF Cafe
Location: 23a Wilmslow Road, Manchester
Salary: £29,000 – £30,960 per year
Job Type: Permanent, Full-time
Shift and Schedule: 10-hour shifts, Monday to Friday, weekend availability required
Job Overview
Are you a driven and experienced hospitality professional ready to lead a team? Join RF Cafe as a Shift Manager, where you’ll work closely with the General Manager to oversee daily restaurant operations, ensuring exceptional customer experiences. This role offers visa sponsorship for the right candidate, making it an excellent opportunity for those looking to advance their career in the UK. Take the next step in your hospitality career with RF Cafe! Apply today and join our dynamic team.
Key Responsibilities
- Collaborate with the General Manager to maintain seamless restaurant operations.
- Lead, motivate, and manage a team of employees, fostering a positive work environment.
- Handle staff recruitment, training, onboarding, and performance reviews.
- Organize and manage staff schedules to optimize labour efficiency.
- Maintain compliance with health, safety, and cleanliness standards.
- Address customer inquiries and complaints professionally and efficiently.
- Oversee inventory management, conduct stock audits, and minimize waste.
- Develop and implement marketing strategies to enhance sales and customer loyalty.
- Stay informed about industry trends and competitors to maintain a competitive edge.
Qualifications and Requirements
- Minimum 1 year of experience in shift management, team leadership, and hospitality.
- Strong leadership and team management skills, with the ability to inspire others.
- Excellent communication and interpersonal skills for interacting with customers and staff.
- Proven problem-solving skills and the ability to make quick decisions in high-pressure situations.
- A proactive, motivated, and professional attitude.
Benefits
- Visa Sponsorship: Support for work visa applications for eligible candidates.
- Discounts: Employee and store discounts.
- Perks: Free parking and participation in company events.
- Career Growth: Opportunities to develop your skills and advance your career in hospitality.
Work Environment for Shift Managers
- Fast-Paced: High-energy setting requiring multitasking and quick thinking.
- Customer-Focused: Emphasis on exceptional service and problem-solving.
- Collaborative: Team-oriented with opportunities for leadership and innovation.
- Flexible: Requires availability for varied shifts, including weekends.
Skills and Knowledge Needed as a Shift Manager in the UK
- Leadership: Effective team management and motivation.
- Operational Knowledge: Understanding of inventory, scheduling, and compliance requirements.
- Customer Service: Outstanding communication and conflict-resolution skills.
- Time Management: Ability to prioritize tasks and manage a team efficiently.
Education and Certification Requirements
- While formal qualifications are not always mandatory, a degree or diploma in hospitality management is advantageous.
- Certifications in food safety and health regulations are often required or preferred.
Tips for Working as a Shift Manager in the UK
- Develop strong interpersonal and communication skills to connect with a diverse team and customer base.
- Stay updated on health, safety, and compliance standards in the hospitality industry.
- Hone your organizational and time-management abilities to handle operational demands effectively.
- Embrace flexibility and adaptability to manage shifting priorities and schedules.
Who Can Apply
- Eligibility: Open to UK citizens, permanent or temporary residents, and candidates with or without a valid work permit. Visa sponsorship is available.
How to Apply
Online: Apply on Company’s Website.