Job Title: Customer Service Representative – Call Center
Employer: Foundever Teleservices Canada
Location: Remote (based in St. Catharines, ON)
Salary: $20.00 per hour
Terms of Employment: Permanent, Full-time
Start Date: As soon as possible
Vacancies: 10 positions available
Category: Work For Foreigners In Canada With Free Visa Sponsorship – Customer Service Representative
About Us
Foundever Teleservices Canada is a leading provider of customer experience solutions, specializing in delivering top-notch services across multiple industries. We are looking for dedicated, customer-focused individuals to join our team as Customer Service Representatives in a remote call center role.
What You’ll Do
Address customer complaints and concerns with professionalism
Provide information and answer inquiries from customers
Log and manage customer complaints efficiently
Explain company procedures, potential risks, and benefits to clients
Deliver technical support through clear communication
Qualifications and Skills Required
Education: Secondary (high school) graduation certificate or equivalent experience
Experience: 1 to less than 7 months in a customer service/call center role
Remote Work: Work is 100% remote; no office space provided
Industry Experience: FinTech, Telecommunications
Technology Knowledge: QuickBooks, Simply Accounting, Computerized bookkeeping systems
Specialization: Technical support, call center operations
Ideal Candidate Traits
Exceptional oral and written communication skills
Strong attention to detail
Ability to multitask and work well in a team
Reliable, dependable, and adaptable to changing needs
Positive interpersonal skills
What We Offer
Health Benefits:
Dental plan
Disability benefits
Health care plan
Paramedical services
Vision care coverage
Financial Benefits: Life insurance
Long-Term Benefits: Long-term care insurance
Other Benefits: Wellness program
How To Get Visa Sponsorship As A Foreigner
Getting visa sponsorship as a foreigner typically involves finding an employer, educational institution, or other authorized entity in the country you wish to visit or move to who is willing to sponsor your visa application. Here’s a general guide on how you can go about getting visa sponsorship:
- Identify Potential Sponsors: Research companies, educational institutions, or organizations in your desired destination country that are eligible and willing to sponsor foreign workers, students, or individuals for visas. Look for job openings, educational programs, or internship opportunities that offer visa sponsorship.
- Apply for Jobs or Educational Programs: Apply for jobs or educational programs that offer visa sponsorship. Tailor your applications to highlight your qualifications, skills, and experiences that make you a strong candidate for sponsorship.
- Network: Utilize professional networking platforms, attend industry events, and connect with individuals who may be able to help you find visa sponsorship opportunities. Networking can often uncover hidden job openings or sponsorship possibilities.
- Research Visa Requirements: Familiarize yourself with the specific visa requirements and procedures for the country you wish to visit or move to. Each country has its own rules and regulations regarding visa sponsorship, so it’s essential to understand what is required.
- Communicate Your Need for Sponsorship: When applying for jobs or educational programs, clearly communicate your need for visa sponsorship. Highlight your willingness to undergo any necessary visa application processes and assure potential sponsors of your commitment to complying with immigration laws.
- Attend Interviews: If you are selected for interviews, be prepared to discuss your visa status and willingness to obtain sponsorship. Be honest and transparent about your intentions and demonstrate your qualifications and suitability for the position or program.
- Negotiate Terms: If you receive a job offer or acceptance into an educational program that offers visa sponsorship, carefully review the terms of sponsorship, including any contractual obligations or financial responsibilities. If necessary, negotiate terms that are acceptable to both parties.
- Follow Visa Application Procedures: Once you have secured sponsorship, follow the visa application procedures outlined by the sponsoring organization or institution. Provide all necessary documentation and information accurately and promptly to facilitate the visa application process.
- Prepare for Relocation: If your visa application is approved, prepare for relocation to the destination country. Make arrangements for housing, transportation, and other logistics to ensure a smooth transition.
- Comply with Visa Regulations: After arriving in the destination country, ensure that you comply with all visa regulations and requirements. Maintain valid visa status and fulfill any obligations or conditions associated with your visa sponsorship.
Remember that securing visa sponsorship can be a competitive process, so persistence, patience, and proactive networking can increase your chances of success.
Who Can Apply?
Canadian citizens, permanent or temporary residents of Canada, and candidates with or without a valid Canadian work permit are welcome to apply.
How to Apply
Interested candidates can apply online via the company’s website Here.
Join Foundever and help us deliver exceptional service while working from the comfort of your home!